At Customer Service Centre, we respect your privacy and are committed to protecting the personal information shared by customers while using our repair, maintenance, booking, and support services.
It is our responsibility to protect the personal information entrusted to us by our customers. This Privacy Policy explains how we collect, use, store, and protect customer information received through our website, phone calls, enquiry forms, service bookings, and other communication channels.
We may collect the following customer information:
Customer information may be used for:
The security of personal information is our priority. We maintain reasonable physical, electronic, and procedural safeguards to protect customer information from unauthorized access, misuse, loss, or disclosure.
We make efforts to keep customer information complete, accurate, and reliable. If any information provided by the customer is incorrect, the customer may contact us, and we will update or correct the information as soon as possible.
We do not sell or rent customer personal information. Information may only be shared with authorized service personnel, support teams, or legal authorities when required for service completion, business operations, or legal compliance.
Our website may use basic cookies or tracking technologies to improve user experience, understand visitor behavior, and enhance website performance. Users may disable cookies through browser settings.
Customers may request access, correction, or removal of their personal information by contacting us. We will review such requests and take suitable action as per applicable business and legal requirements.
We encourage customer feedback and complaints, as they help us identify service gaps and improve customer experience. Customers may contact us through phone or email for any privacy-related concern.
Customer Service Centre may update this Privacy Policy from time to time. Any changes will be posted on this page, and continued use of our website or services will indicate acceptance of the updated policy.
We value customer trust and remain committed to handling your personal information responsibly, securely, and transparently while providing appliance repair and support services.